Noticeboard

 

Out of Hours
If you require a doctor after 6pm, at weekends or on public holidays when the surgery is closed, please telephone the usual number (0845 – 337 – 6310).  Your call will then be redirected to NHS 24

Test Results
The Practice has scheduled time (2pm – 4pm) each weekday for patients wishing to enquire about Test Results. Please select the appropriate option when telephoning the practice.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Appointments

Booking an Appointment

If you wish to book an appointment with one of our clinicians please contact the Practice on:

0345 337 6310

Our reception team will take your name and some basic information about your request.  They will then be able to direct you to the clinician best placed to deal with your ailment or query.

Some clinicians work from this Medical Practice and we may also signpost you to colleagues who work at other locations. 

Follow the link below to help you consider your options:

NHS - Grampian (know-who-to-turn-to.com)

Continuity of care

If you have discussed the issue with a GP previously or prefer to speak to a specific GP then please tell the receptionist and they will be able to let you know when that GP's first appointment is (not necessarily that same day). 

 

Telephone consultation requests:

Please ensure that when you request a telephone consultation that the GP/nurse or other clinician can actually complete the request without seeing you.

Face to face consultation requests:

If you feel you need to be seen, then please ensure you book a face to face appointment.

3 Virtual Consultation

 If the GP or nurse feel they need to see you they may initially try to consult with you by our virtual consultation system “Near Me”. You will require access to a computer or smart phone so that you can see and hear the clinician.
You do not require to register for this system, just follow this link to get started below

Enter the Virtual Waiting Room

More information about NHS Near Me use in NHS Scotland and in NHS Grampian is available by clicking on the following links: NHS Scotland Near Me information

For Technical Requirements to run an NHS Near Me video call click here: Technical Requirements

For Troubleshooting tips if you experience difficulties using NHS Near Me click here: Troubleshooting tips

 
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